There are at least 13 medications to treat Depression at Mayo Clinic, with their own pros and cons. Paper-based decision aid cards now help with decision-making process.
Besides transferring the current aid cards to digital devices, our objective is to build pleasant doctor-patient relationships, and facilitate conversations.
My responsibility included wireframe, web-based prototype, visual design, usability testing.
The DA provides evidence-based information about depression medication options and their characteristics to help patients take part in the clinical decision making process during the clinical visit.
We started by conducting an interview with Ian and Maggie, the designers in Mayo, and clarified the problem space. To understand users’ requirements, we studied 3 private videos from Mayo showing different scenarios of using physical AD.
Storyboard showing the steps in using the cards
Public Video demonstration of how to use the cards
Through user research and storyboard, three major pain points emerged for the current physical cards.
This screen helps clinician and patient to discuss “What you should know about the anti-depression medicines”.
This page first invites patients and doctors to start their conversation by selecting issues. Then patient and clinician could activate issues, compare medications, and finally select the suitable medications to proceed. On the other hand, "Keep in Mind" card could be slided out at anytime to check critical considerations for each medication.
This page summarizes the medications and issues even though some of issues were not mentioned. Plus, doctors can send or print a personalized report for the patient.
After 7 rounds of critique and clean-up sessions, we came up with a simple tool that facilitates more than one shared decision-making scenario, which creates equivalent and playful medication conversations.